SERVICES & SUPPORT

Embraer Embraer

We provide all the support you need

Technical assistance throughout the country, easy maintenance and obtaining spare parts, total support to the owner, attention, agility and quality are the advantages of being a customer of Embraer Aviação Agrícola.

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Catalogs and Documents

Technical assistance and service centers

Check the map below for the nearest technical assistance or service center in your area and contact us for more information.

This map contains the service centers approved by ANAC to perform inspection and/or maintenance services on aircraft of the Ipanema family. Select your region and check if the listed service centers meet the model of your aircraft. If you have difficulty finding a repair shop that meets your needs, please contact: assistencia.ipanema@embraer.com.br

Service centers map

PLEASE SELECT YOUR REGION TO FIND YOUR NEAREST CENTRE

ANAC Application

Another option for finding a service center closest to your region is to consult the ANAC app directly, which also provides a complete list of approved suppliers for Embraer aircraft services.

Watch the video tutorial below with the step by step on how to use the app.

Warranty service

To request your warranty service, follow the guidelines below:

At the first signs of problems with the equipment, contact a technical representative. It is essential that at the time of contact you have the attached completed form, which must be sent to the email: assistencia.ipanema@embraer.com.br.

Only repair or replace the component after authorization from the technical representative. This helps maintain the integrity of the information and reduces the possibility of loss of the warranty due to lack of occurrence data.

Parts Warranty Form

Aircraft Warranty Form

To access the Mechanical Ethanol Pump warranty term click here.

If you have any questions about requesting your warranty service, please contact us.

Good maintance practices

Maximum performance

Safety, reliability and robustness are characteristics that have driven Ipanema for more than 50 years. It is our role to ensure that your aircraft exceeds expectations, delivers high performance, and generates maximum productivity in the field.

Flight safety makes your operation safer, more economical and more productive.

CHECK OUT THE PRACTICAL MAINTENANCE VIDEOS BELOW

Frequently Asked Questions

Ipanema aircraft

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